Dr. Pill

The best place to manage all of your medical needs.

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Role

Research | UX | UI | Illustrations | Prototype

Format

Mobile

Tools

Figma | Illustrator | Procreate

Project type

Final academy project

Overview

Dr. Pill is a one-stop-shop health care app, which enables users to control their medical information and paperwork along with reminders and notifications for prescriptions and doctor’s appointments.
Dr. Pill facilitates a dedicated profile per user, containing all of the information it needs for an early detection of diseases or various health issues.

The problem

  • The medical field is a vast ocean of information and knowledge, far beyond the capability of the human brain to hold

  • The medical information available in the world-wide-web is often confusing to the ordinary person, usually consisting of overwhelming amounts of unprofessional diagnoses

  • Medical care\treatments often require strict usage and persistency

The solution

  • Utilizing the computational power of the cloud and intelligent algorithms to process and analyze large amounts of medical information and index it for future use.

  • Combining general medical information with real, user-provided medical data to generate on-point medical diagnosis, per user described symptoms.

  • A dedicated system to sustain a strict medical regime by smart notifications and reminders.

Competitive analysis

Competitive analysis

To gain a better understanding of the market, I reviewed some of the most popular apps in health care.

Focusing on main features, flows and UI design.

Strengths

  • Medical Information – relying on plenty of medical information and research papers

  • Chatbots – utilizing chatbots to ease user interactions

  • Datapoints – aggregating millions of user-provided data to enhance analysis

  • Location based – offering medical treatment and medication prescriptions in close proximity

Weaknesses

  • Personalization – medical information is not personalized to the user

  • Not Comprehensive – the app market does not currently offer a whole product that combines all features and services

  • Boring UI – dry and uninnovative UI

  • Cognitive overload – most apps are too overwhelming, lots of unneeded information

  • Unintuitive Flow – lack of UX critical thinking leading to confused users

Conclusions

Must have features

  • Managing the user’s medical information

  • Medical observation and diagnosis tailored to the individual

  • Custom made and specific recommendations

  • Doctor’s appointments and Prescriptions reminders

Personalization

Non-Personalized medical data, causing confusion and frustration.

Profile & Registration

The user profile was very plain and generic. Additionally, the sign-up process was time-consuming, not allowing the users to fill it gradually.

Lack of feedback

Most chatbots diagnoses were too long and didn’t provide an indication of progress, frustrating the users and resulting in unfinished onboarding process.

User Surveys

To gain a better understanding of the target users, I conducted a preliminary survey.

I obtained some information about the health care habits and concerns of 52 participants by sending out a questionnaire.

90%
Use a medical healthcare app
84%
Search their symptoms on Google
68%
Would like to know if they're in a risk group
90%
Use phone reminders for Pills and doctor's appointments
Derived Concepts
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Holistic

Providing overall medical information along with actionable usability

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Personalized Experience

Diagnoses and recommendations are generated based on the user-provided information.

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Intelligent Onboarding

Registration and the medical profile creation should be procedural. The user can edit and add information at any time.

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Feedback based process

In order to prevent the user from abandoning the process halfway through, the chat bot should provide feedback on the medical diagnosis process.

Personas & User scenarios

"My mind is so busy, there's no chance I can remmember anything without my reminders"

In a busy schedule such as Maayan’s, it is hard to keep track of all of the doctor’s appointments, prescriptions and vitamins usage so she resorts to messy, unmanaged reminders on her phone.

Using Dr.Pill, Maayan would be able to document her medical profile and receive specific, personal medical recommendations for a healthy living. Also, she could manage all of her medical reminders and notifications in a dedicated place.

"When I'm in pain, the first thing I do is search it on Google, and the second thing is regrating I searched it on Google"

Sometimes Yaron gets hurt during his Volleyball sessions, or experiences a “weird” pain – so he automatically looks for assistance and guidance on Google.
Most of the times, what he finds stresses him out even more, to the point he regrets looking online.

Using Dr.Pill, Yaron would look up the symptoms he is experiencing in the built-in intelligent chat and receive a valid, on-point medical information and a specific diagnosis with medical recommendations for further care.

The design
Fonts & colors
Dr. Pill
Further Insights
  • It is impossible to replace a human doctor, but in today's instant culture, most people will want to understand their symptoms before consulting a doctor, so it is important to have a reliable and reputable source.

  • An ideal application would use information from official health care systems, with the user's approval, and be based on their content.

  • Potential future additions include academic articles on various topics, an option to talk with a doctor online at the end of the diagnosis